In view of the current situation in the city, Hong Kong Design Centre (HKDC) announced today the cancellation of this year’s Business of Design Week (BODW) Summit (2-7 December 2019).
We would like to sincerely apologise to our attendees, speakers, sponsors, partners and supporters for the inconvenience caused. At the same time, we would like to thank everyone for their effort and support.
For participants who have bought a ticket for BODW, our team will contact you shortly about refund arrangements. We appreciate your continued support, and look forward to welcoming you to our next BODW.
For enquiries, please email bodwreg2019@connexustravel.com or call (852) 31518900.
Vice President Customer Journeys ∙ Virgin Atlantic Airways ∙ UK
Vice President Customer Journeys ∙ Virgin Atlantic Airways ∙ UK
Daniel Kerzner is Vice President at Virgin Atlantic where he leads the talented Customer Experience team. Together, they shape and define the strategic vision of customer experience for Virgin Atlantic in the air and on the ground.
Prior to joining Virgin Atlantic, Kerzner spent 13 years working in various senior leadership roles for Starwood Hotels & Resorts. During this time, he oversaw a range of global marketing and customer experience programs which are recognized as best-in-class within the industry.
Originally from Toronto, Kerzner has lived in New York, Singapore, Brussels and now London. Daniel is an avid explorer with extensive travel to almost 100 Countries and all 7 Continents.