Daniel Kerzner

Vice President Customer Journeys ∙ Virgin Atlantic Airways ∙ UK

Daniel Kerzner

Vice President Customer Journeys ∙ Virgin Atlantic Airways ∙ UK

Daniel Kerzner is Vice President at Virgin Atlantic where he leads the talented Customer Experience team. Together, they shape and define the strategic vision of customer experience for Virgin Atlantic in the air and on the ground.

Prior to joining Virgin Atlantic, Kerzner spent 13 years working in various senior leadership roles for Starwood Hotels & Resorts. During this time, he oversaw a range of global marketing and customer experience programs which are recognized as best-in-class within the industry.

Originally from Toronto, Kerzner has lived in New York, Singapore, Brussels and now London. Daniel is an avid explorer with extensive travel to almost 100 Countries and all 7 Continents.

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